Since updating to Version 2.3.2 and Version 2.3.0 (Pro)
One of my sites has had issues since the latest version of Brizy and Brizy pro. Looking at the the Builder side my site looks perfect but once I preview or view the site everything is not viewing correctly. I am also unable to add a block or adjust the current blocks.
I have also tried to cheat a new page, and load my saved blocks yet they aren't showing.
I have followed all tutorials i have seen on the forms nothing has worked. Some advice and assistance would be great.
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Hi Jim,
We are sorry for this inconvenience.
If you are able to access dashboard, please, do next: update Brizy FREE to latest version - 2.3.3. Latest PRO version will be available for download in your account within a few hours. Right now you can update Brizy PRO in your WP dashboard in Plugins area: View screenshot. In case, if you do not see update notification, please, go Dashboard > Updates, click "Check again" and then you should be able to update Brizy PRO: View screenshot.
Latest versions at this moment:- Brizy FREE - 2.3.3
- Brizy PRO - 2.3.1
Please, let me know if everything works correctly after updating both FREE and PRO plugins.
I want to apologize one more time for this inconvenience. Thank you for your understanding and patience, we highly appreciate that!
Best regards,
Denis.0 -
Thanks Denis,
I have updated to the latest version for Brizy and Brizy pro It has not helped my issue. The blocks are still not represented correctly on the published page. Doesn't seam to be an issue with installing the plugins.
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Hi Jim,
Thank you for your reply.
I created private ticket for this case, you should receive notification regarding this. In this ticket, please, provide us link to the page where you have this problem and admin access to WordPress dashboard, we'll check everything.
Best regards,
Denis.0
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