WordPress caught an error with one of your plugins, Brizy Pro. And I can''t fix it!!!
I had left comments on the other post about this issue - but I thought I'd open my own ticket
I have done what you instructed - uninstalled Brizy free - then reinstalled it and uploaded the new Brizy Pro 2:31 - still not working properly
I still get this message - BRIZY PRO IS NOT RUNNING.
Please update Brizy PRO 2.3.0 or newer.
Plus my Pro features are locked and there is no license tab under the settings for me to add my license key.
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Hi John,
We are sorry for this inconvenience.
If you are able to access dashboard, please, do next: First of all update Brizy FREE to latest version - 2.3.3. Latest PRO version will be available for download in your account within a few hours. Right now you can update Brizy PRO in your WP dashboard in Plugins area: View screenshot. In case, if you do not see update notification, please, go Dashboard > Updates, click "Check again" and then you should be able to update Brizy PRO: View screenshot.
Latest versions at this moment:- Brizy FREE - 2.3.3
- Brizy PRO - 2.3.1
Please, let me know if everything works correctly after updating both FREE and PRO plugins.
I want to apologize one more time for this inconvenience. Thank you for your understanding and patience, we highly appreciate that!
Best regards,
Denis.0 -
Hi Demis
Should I delete them both first and then reinstall free and pro?
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Everything seems to be working now!! So I'll not do anything. Should I update to newest version of Pro when it comes out today - 2.3.3?
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Hi John,
If you updated Brizy to versions I mentioned, then you are using latest available Brizy. Are you using Brizy Free 2.3.3 and Brizy PRO 2.3.1?
Kind regards,
Denis.0
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