WordPress 5.8 incompatibility

Anjum Shafi

• July 20, 2021 12:43

Embarassing, all websites on Brizy went down perhaps due to recent WordPress 5.8 of July 20, 2021. Other builders sites keep running. I hope Brizy will make necessary changes possibly updating plugin ahead of WordPress launch. Best!

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  Denis B

  • July 21, 2021 09:13

  Hi,

  We are sorry for this inconvenience. Problem is not related to new WordPress version but to Brizy update.

  If you are able to access dashboard, please, do next: update Brizy FREE to latest version - 2.3.3. Latest PRO version will be available for download in your account within a few hours. Right now you can update Brizy PRO in your WP dashboard in Plugins area: View screenshot. In case, if you do not see update notification, please, go Dashboard > Updates, click "Check again" and then you should be able to update Brizy PRO: View screenshot.

  In case, if you are not able to login in your WP dashboard, please, do next:

  1. Log into your cPanel or connect via FTP account and delete the Brizy FREE version.
  2. You will have access to the WordPress dashboard; 
  3. Download the FREE version from the WordPress repository. Activate the FREE version and then update the PRO version.

  Latest versions at this moment:

  • Brizy FREE - 2.3.3
  • Brizy PRO - 2.3.1

  Please, let me know if everything works correctly after updating both FREE and PRO plugins.
  
  I want to apologize one more time for this inconvenience. Thank you for your understanding and patience, we highly appreciate that! Let me know if everything will work correctly after update.
  
  Best regards,
  Denis.

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  Anjum Shafi

  • July 26, 2021 08:56

  Hello It doesn't work. The website is all broken with pro activated. I reinstalled the earlier backup for now to make the website functional. Thanks Anjum

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  Anjum Shafi

  • July 26, 2021 08:57

  Hello I reinstalled the plugin after 2 attempts on the backup file (so it means, update is not seamless). I noted the following, this may help the Brizy team: - License is totally removed, and I have to add it again. - Menu had to reinstall again, with pro update mobile slide menu was disabled. Thanks Anjum

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  Denis B

  • July 26, 2021 10:39

  Hi,

  Thank you for your reply.

  Please, make sure that you update to latest versions that were released on Friday - Brizy FREE 2.3.4 and Brizy PRO 2.3.2. With latest versions everything should be working correctly, biggest part of customers already updated without any major problems.

  Looking forward to your reply.

  Best regards,
  Denis.

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