Website Broken after update 2.3.1 Pro 2.3.0

Rafael Andrews

• July 20, 2021 12:57

Hi, i been using TranslatePress plugin for multilingual way to translating my wordpress website, everything was working well, but after last update, some of the translated pages are broken.

https://connectingdi.crony.dev/

You could see the spanish and oficial version of the website is fine, but when i change to the english version, the home page its look broken, this hapen only after last update, never has a problem before with TranslatePress and Brizy Builder.

Regards

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  Rafael Andrews

  • July 20, 2021 14:52

  Hi i update to brizy 2.3.2 and brizy pro 2.3.1 but this doesn't solve my problem.

  after update to brizy pro 2.3.1, a banner appear to update "Please update Brizy PRO 2.3.0 or newer."

  https://prnt.sc/1djcpc7

  Regards

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  Permanently deleted user

  • July 21, 2021 07:26

  Hi Rafael,

  Thank you for getting in touch with us.

  Today we released a new update for Brizy Free 2.3.3 and Brizy Pro 2.3.1 version. Please update to the latest version. Do you receive the same problem?

  Please let us know if you have any further questions.

  Regards,

  Nelea.

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  Rafael Andrews

  • July 21, 2021 15:18
  • Edited

  I remove brizy pro 2.3.1 updated yesterday, i downloaded oficial 2.3.1 on my account dashboard and update all 2.3.3 and new 2.3.1

  this not make a difference in my problem, website in english still broken

  https://connectingdi.crony.dev/eng/

  regards

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  Doina P

  • July 22, 2021 08:09

  Hello Rafael,

  Thank you for reaching out!

  Regarding the problem you have, I have created a ticket and one of my colleagues will contact you soon! If you have any other problems or questions, please feel free to ask!

  Have a nice day,

  Doina

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  Maria Jose Jimenez Alvarado

  • July 26, 2021 10:52
  • Edited

  Hi! Im having the same issue with my website (urbanalytica.org)

  I had to deactivate TranslatePress because all the content seems to be broken (without the proper Brizy blocks design in the original language of the website) when I changed languages.

  Let me know if you find a solution please!

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  Denis B

  • July 27, 2021 11:12

  Hi Maria,

  Thank you for your message.

  What Brizy FREE and Brizy PRO versions are installed on your website?

  Kind regards,
  Denis.

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  Maria Jose Jimenez Alvarado

  • July 27, 2021 11:21

  Brizy PRO 2.3.2 and Brizy FREE  2.3.5

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  Permanently deleted user

  • July 28, 2021 08:28

  Hi Maria,

  Thank you for your message.

  We are sorry for this inconvenience, at the moment there is a conflict between Brizy and TranslatePress plugin. We are trying to solve this problem together with the team from TranslatePress and we are waiting soon for a fix on their part.

  Thank you for your understanding and patience.

  Best regards, Nelea.

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  Daniel Schindlower

  • July 29, 2021 20:11

  I'm having the same problem here! please your help as this is a critical bug.

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  Permanently deleted user

  • July 30, 2021 08:32

  Hi Daniel,

  We are sorry for this inconvenience.

  We have sent the request to Translatepress plugin regarding this issue. It will be helpful to us if you'd write a request to them too. They will note it and know that more people have this problem and will solve this issue.

  Best regards, Nelea.

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  Rafael Andrews

  • July 30, 2021 13:09

  More than a week now with same error, TranslatePress is not compatible with brizy anymore.

  Anyone knows an alternative to TranslatePress to get a multilingual website that works well on brizy? 

  Regards

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  Permanently deleted user

  • August 11, 2021 07:28

  Hi All,

  The issue with TranslatePress was fixed. Please check if everything is working correctly.

  Please let us know if we can help you with something else.

  Best regards, Nelea.

   

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