Skip to main content

Critical Error

Jennifer Dart

I received a notification from Wordpress stating that BrizyPro has created a critical error on my website. Luckily I'm not finished building it, but it's clearly an issue. It's remedied when I deactivate BrizyPro, though obviously the features for Pro will be disabled as well, I'm assuming. Here's what Wordpress is telling me:

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.7.2
Current theme: Twenty Nineteen (version 2.0)
Current plugin: Brizy Pro (version 2.2.10)
PHP version 7.4.14



Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 25 of the file /home/u923781007/domains/recipetimemachine.com/public_html/wp-content/plugins/brizy-pro/content/placeholders/post-loop.php. Error message: Declaration of BrizyPro_Content_Placeholders_PostLoop::getValue(Brizy_Content_Context $context, Brizy_Content_ContentPlaceholder $contentPlaceholder) must be compatible with BrizyPlaceholders\PlaceholderInterface::getValue(BrizyPlaceholders\ContextInterface $context, BrizyPlaceholders\ContentPlaceholder $placeholder)

0

Comments

14 comments

Date Votes
  • Natalia Chitoroaga

    Hello Jennifer,

    Hello Ann,

    Thank you for your post. Apologies for all these inconveniences caused by the last Brizy update. 

    You need to update the PRO version right now.

    1. Log into your Cpanel or FTP account and delete the Brizy FREE version.

    2. You will have access to the WordPress dashboard; 

    3. Download the PRO version from your Brizy account and upload it into your WordPress dashboard. Do not active, because you need to:

    4. Download the FREE version from the WordPress repository. Activate the FREE version and then the PRO version.

    You should have:

    Brizy FREE 2.3.0

    Brizy PRO 2.3.0

    If you have any other questions, please let me know. 

    Regards, Natalia

    0
  • Jonathan Ashley

    Hello Natalia I am having the same problem and have tried what you said to fix it but my blog posts still give me a critical error from the brizy pro plugin, can you please help?

    aboutflames.com

    0
  • Permanently deleted user

    Hi,

    Thank you for getting in touch with us.

    We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

    Best regards,

    Nelea.

    0
  • Jason Berry

    Hi there,

    Having the same issue with one of my sites. EasyWP are looking into fixing at their end. Will this need to happen to all of my websites?

    0
  • Permanently deleted user

    Hi Jason,

    Thank you for contacting us.

    Today we released a new update for Brizy Free 2.3.3  Please update the Free plugin to the latest version.

    Do you have the same problem?

     

    Best regards,

    Nelea.

    0
  • Jason Berry

    Hi Nelea,

    EasyWP can't do this for me. Are you able to do it if I give you access?

    Thanks

    0
  • Denis B

    Hi Jason,

    We are sorry for this inconvenience.

    If you are able to access dashboard, please, do next: First of all update Brizy FREE to latest version - 2.3.3. Latest PRO version will be available for download in your account within a few hours. Right now you can update Brizy PRO in your WP dashboard in Plugins area: View screenshot. In case, if you do not see update notification, please, go Dashboard > Updates, click "Check again" and then you should be able to update Brizy PRO: View screenshot.

    Latest versions at this moment:

    • Brizy FREE - 2.3.3
    • Brizy PRO - 2.3.1

    Please, let me know if everything works correctly after updating both FREE and PRO plugins.

    I want to apologize one more time for this inconvenience. Thank you for your understanding and patience, we highly appreciate that!

    Best regards,
    Denis.

    0
  • Jonathan Ashley

    If you need my WordPress login info just let me know if I should put it in this email or in a private chat, I think it's best you check to see what's going wrong because I still am getting a critical error on my blog posts when I open them, thanks for your help 

    0
  • Denis B

    Hi Jonathan,

    Sorry for late reply. I saw that Natalia replied you in private ticket regarding the problem. We'll reply you with an update in this ticket.

    Kind regards,
    Denis.

    0
  • Jonathan Ashley

    Thank you.

    0
  • Vinh Bui

    I am having same problem

    I have

    PHP 7.4

    WP 5.8

    Brizy 2.3.17

    I can't activate my Pro license because there is a critical error on the plugin Pro 2.3.13

    I deactivated all plugins, reinstalled brizy, activate it, downloaded the Pro version and site still doesn't work and I cant enter serial number for pro version under brizy settings.

    0
  • Permanently deleted user

    Hi Vinh Bui,

    We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

    Best regards, Nelea.

    0
  • Suus Wolters
    • Edited

    Hello Nelea,
    I just bought the lifetime WP Brizy Pro, deactivated, deleted and re-installed Brizy Free and Pro. I lost all designs and if I want to edit the page with Brizy, it gives a critical error. I'm desperate. Also put all plug ins in an 'old plugin' folder and re-installed. Nothing works... Please help. This is what the error message is: 
    Een fout van het type E_ERROR werd veroorzaakt op regelnummer 58 van het bestand /home/public/sites/www.reclamesjef.nl/wp-content/plugins/brizy/editor/project.php. Foutmelding: Uncaught TypeError: Argument 1 passed to Brizy_Editor_Project::__construct() must be an instance of WP_Post, bool given, called in /home/public/sites/www.reclamesjef.nl/wp-content/plugins/brizy/editor/project.php on line 131 and defined in /home/public/sites/www.reclamesjef.nl/wp-content/plugins/brizy/editor/project.php:58
    Stack trace:
    #0 /home/public/sites/www.reclamesjef.nl/wp-content/plugins/brizy/editor/project.php(131): Brizy_Editor_Project->__construct()
    #1 /home/public/sites/www.reclamesjef.nl/wp-content/plugins/brizy-pro/admin/license.php(33): Brizy_Editor_Project::get()
    #2 /home/public/sites/www.reclamesjef.nl/wp-content/plugins/brizy-pro/main.php(19): BrizyPro_Admin_License->getCurrentLicense()
    #3 /home/public/sites/www.reclamesjef.nl/wp-content/plugins/brizy-pro/brizy-pro.php(48): BrizyPro_Main->run()
    #4 /home/public/sites/www.reclamesjef.nl/wp-includes/class-wp-hook.php(303): {closure}()
    #5 /home/public/sites/www.reclamesjef.nl/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #6 /home/

    Update:
    I placed a back up and now everything is working as it should. I don't trust to update the plugins anymore... So please advise.

    0
  • Permanently deleted user

    Hi,

    Sorry for the late reply, support is limited on weekends.

    If you encounter a,, critical error,, on your website, you should write to us and our team will fix this issue. The problem is that at the moment we cannot assist you on weekend. You can try again now, and if the problem occurs we will fix it.

    Best regards, Nelea.

     

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

Ask a Question