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what happened??

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6 comments

  • Permanently deleted user

    Hi,

    Thank you for your message

    We are currently investigating this issue and we will do our best to come back soon with a fix. In the meantime, I recommend you delete Brizy plugins via FTP and install the previous versions(2.2.20 PRO and 2.2.13 Free) manually so you have the site live until we come up with a fix. Here's an article on how you can do that: https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/

    btw: you might as well try to upgrade PHP to the latest version. I think there is something about this, so it could be a solution for you until tomorrow.

    Thank you for your understanding and patience.

    Best regards,
    Nelea.

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  • Natalia Chitoroaga

    Hello Rick!

    Thank you for your post. Apologies for all these inconveniences caused by the last Brizy update. 

    You need to update the PRO version right now:

    1. Log into your Cpanel or FTP account and delete the Brizy FREE version.

    2. You will have access to the WordPress dashboard; 

    3. Download the PRO version from your Brizy account and upload it into your WordPress dashboard. Do not active it, because you need to:

    4. Download the FREE version from the WordPress repository. Activate the FREE version and then the PRO version.

    You should have:

    Brizy FREE 2.3.0

    Brizy PRO 2.3.0

     

    If you have any other questions, please let me know. 

    Regards, Natalia

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  • Rick Sanchez

    Thank you very much! Is this the permanent fix? 

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  • Permanently deleted user

    Hi Rick,

    Thank you for getting in touch with us.

    Today we released a new update for Brizy and it was a permanent fix. Could you please check if you have the latest Brizy Free 2.3.3 and Brizy Pro 2.3.1version?

    Apologies for this inconvenience. Please let us know if we can help you with something else.

    Best regards,

    Nelea.

     

     

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  • Marco Muzii

    Hi, it shows a fatal error when I try to optimize images.

     Fatal error: Uncaught Error: Argument 2 passed to BrizyPro_Content_Placeholders_Comments::{closure}() must be an instance of Brizy_Content_ContentPlaceholder, instance of BrizyPlaceholders\ContentPlaceholder given, called in /srv/htdocs/wp-content/plugins/brizy/content/placeholders/simple.php on line 43
    in /srv/htdocs/wp-content/plugins/brizy-pro/content/placeholders/comments.php on line 14

    I have the latest Brizy Free 2.3.3 and Brizy Pro 2.3.1

     

    Best regards,

    Marco

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  • Doina P

    Hello, Marco

    Thank you for reaching out!

    Regarding the problem you have, I have created a ticket and one of my colleagues will contact you as soon as possible. Besides this, if you have any other questions or problems that you encounter, please feel free to ask!

    Have a nice day and best regards,

    Doina

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