Brizy update... and my site crashes.

Bradley Ball

• July 19, 2021 17:04

Need help with my web site.  There was an automatic Brizy update today and my site immediately crashed.  Very frustrated as this is the 2nd time it has happened in recent months.  I've enjoyed Brizy, but I'm not a techy.  Need some immediately help and assistance to fix the problem. 

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• 

  Bradley Ball

  • July 19, 2021 17:28
  • Edited

  UPDATE:
  
  I've contacted my web host and they've helped me with get my site back up immediately.

  They confirmed it was the Brizy-Pro plugin that caused the site to crash.  
  
  Here are the error messages.

   

  PHP Fatal error: Declaration of BrizyPro_Content_Placeholders_PostLoop::getValue(Brizy_Content_Context $context, Brizy_Content_ContentPlaceholder $contentPlaceholder) must be compatible with BrizyPlaceholders\PlaceholderInterface::getValue(BrizyPlaceholders\ContextInterface $context, BrizyPlaceholders\ContentPlaceholder $placeholder) in /home/dh_a8kad6/blazersales.com/wp-content/plugins/brizy-pro/content/placeholders/post-loop.php on line 27
  
  
  Fatal error: Declaration of BrizyPro_Content_Placeholders_PostLoop::getValue(Brizy_Content_Context $context, Brizy_Content_ContentPlaceholder $contentPlaceholder) must be compatible with BrizyPlaceholders\PlaceholderInterface::getValue(BrizyPlaceholders\ContextInterface $context, BrizyPlaceholders\ContentPlaceholder $placeholder) in /home/dh_a8kad6/blazersales.com/wp-content/plugins/brizy-pro/content/placeholders/post-loop.php on line 27

   

  Here is the detailed message that I receive via email notifying me of the site crash:

   

  Error Details
  =============
  An error of type E_COMPILE_ERROR was caused in line 27 of the file /home/dh_a8kad6/blazersales.com/wp-content/plugins/brizy-pro/content/placeholders/post-loop.php. Error message: Declaration of BrizyPro_Content_Placeholders_PostLoop::getValue(Brizy_Content_Context $context, Brizy_Content_ContentPlaceholder $contentPlaceholder) must be compatible with BrizyPlaceholders\PlaceholderInterface::getValue(BrizyPlaceholders\ContextInterface $context, BrizyPlaceholders\ContentPlaceholder $placeholder)

   

  Can you please inform me of how I can prevent this from happening in the future?  I'm generally quite pleased with Brizy, but I don't want my site to continue to crash each time there's an update.  
  
  I look forward to your response.
  
  Brad

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• 

  Natalia Chitoroaga

  • July 20, 2021 08:42

  Hello Brad,

  Thank you for your post. Apologizes for all these inconveniences caused by the last Brizy update. 

  You need to update the PRO version right now.

  1. Log into your cpane or ftp account and delete the Brizy FREE version.

  2. You will have access to the WordPress dashboard; 

  3. Download the PRO version from your Brizy account and upload it into your WordPress dashboard

  3. Download the FREE version from the WordPress repository.

  Both versions should be updated at 2.3.0 version. 

   

  If you have any other questions, please let me know. 

  Regards, Natalia

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