401 error Brizy cloud

Tyler Ans

• July 18, 2021 20:27

When I try to access my dashboard i get the following error message. 

 

Please Help!!

 

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  Denis B

  • July 19, 2021 05:39

  Hi Tyler,

  Thank you for contacting us.

  Please, provide us link to your website, we'll check the problem.

  Best regards,
  Denis.

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  Tyler Ans

  • July 19, 2021 07:07
  • Edited

  Hi Denis, 

  It happens when I simply go to Brizy.cloud and then log in.  Once  I enter my username/password, it says the info is correct and then it shows me this instead of allowing me to see the brizy dashboard.

   

  I tried to login via my macbook, phone and ipad and i get the issue each time. I have cleared the cache, restarted my computer/phone, im not sure what else to try

  My email is: ty*****s@gmail.com

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  Denis B

  • July 19, 2021 07:48

  Hi Tyler,

  Thank you for your reply.

  Our team is already checking the problem with your account. They'll fix this ASAP. I'll reply you shortly with an update.

  Sorry for any inconvenience and thank you for your patience, we highly appreciate that.

  Best regards,
  Denis.

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  Tyler Ans

  • July 19, 2021 18:24

  Thanks Denis,

  I look forward to hearing back 😊

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  Denis B

  • July 20, 2021 08:58

  Hi Tyler,

  Thank you for your patience. Problem was solved. Can you, please, check if you are able to access your dashboard now?

  Best regards,
  Denis.

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