Can't access settings section

Michael Webb

• July 14, 2021 13:51

I can open a project and add content but I am unable to access the settings area for any site.  Blocks, layouts etc are all visible but I can't get to the menu settings, pages and so on.  Every project just opens to a blank page.

Any help would be appreciated.

Thanks.

 

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  Denis B

  • July 14, 2021 14:42

  Hi Michael,

  Thank you for reaching out to us.

  Please, provide us project URL where you have this problem. We checked some of your projects and everything looks fine: Screenshot 1, Screenshot 2.

  Best regards,
  Denis.

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  Michael Webb

  • July 14, 2021 14:50
  • Edited

  Here is one project:

  https://www.brizy.cloud/projects/6859188/editor/page/111126

  But it is happening on every one.

  I think it is  Firefox issue.  I have tried in Chrome and that seems to be working okay.

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  Denis B

  • July 14, 2021 15:01

  Hi Michael

  Are you using any extensions in Firefox? If so, try to deactivate them and check if you will be able to work with pages.

  Looking forward to your reply.

  Best regards,
  Denis.

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  Michael Webb

  • July 14, 2021 15:12

  Hi Denis,

  I'll check that overnight and see how it goes.  FF normally works fine.  As long as I can access Chrome for now I'm good.

  Thanks for your help.

  Michael

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  Denis B

  • July 15, 2021 07:12

  Hi Michael,

  Thank you for your reply.

  Sure, no problem. If you will have any other questions, please, let us know.

  Best regards,
  Denis.

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