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Server sync with older cloud sites not working

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6 comments

  • Nelea Stanila

    Hi,

    Thank you for your message.

    We need to inspect this and see what the problem is. I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

    Best regards,

    Nelea.

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  • Barry Williams

    Hi there,

    many thanks. I will check my email for the link.

    Kind Regards,

    Barry.

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  • Barry Williams

    Hi there, sorry for the late reply. Natalia has been dealing with this. The tech guys have found an issue with cloud syncing and I believe are releasing a fix shortly. Kind Regards, Barry. 

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  • Nelea Stanila

    Hi Barry,

    We are sorry for this inconvenience.

    Yes, it is an issue and our developers are already working to fix it as soon as possible.

    Best regards,

    Nelea.

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  • Barry Williams

    Ok, thank you for keeping me informed. Kind Regards, Barry 

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  • Natalia Chitoroaga

    Hello Barry,

    As I mentioned in my ticket, this issue has been fixed.

    If you have any other problems or technical questions - feel free to contact us.

    Thank you for your support and patience.

     

    Regards, Natalia 

     

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