Server Sync stopped working

Andrew Froehlich

• July 13, 2021 21:43

Hi, I've been using Brizy cloud with Server Sync for almost a year now. Recently, when I make an update to my site and click "Update" in the Brizy cloud, it no longer updates my production page like it normally did. 

Can you take a look at this? I only have one project in Brizy cloud. Then it publishes to https://inframomentum.com/ The changes I made on Brizy cloud are in the "Industry News" section. If you compare the two, they are different but the cloud won't sync to my production site. Thanks.

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  Permanently deleted user

  • July 15, 2021 08:41

  Hi Andrew,

  Thank you for your message.

  We need to inspect this and see what the problem is. I have created a private ticket for you so please send your login details there and we will look into it. 

  Best regards,

  Nelea.

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  Donald Allen

  • September 16, 2021 03:00

  I have the same problem. Can you help me, too?

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  Permanently deleted user

  • September 16, 2021 08:06

  Hi Donald,

  Could you please give us more details about your problem? Can you please send the link to your main site so we can compare it with the cloud project? Please make sure you clean the cache folder and delete all the files in the var folder.

  Best regards, Nelea.

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  Donald Allen

  • September 17, 2021 07:41

  Hi Nelea,

  My main website is https://dacybersecurity.com/

  I tried to delete the cache folder and everything in the var folder, but after that, the website stopped working at all. It just gave me a message "Error downloading zip" or something like that.

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  Permanently deleted user

  • September 17, 2021 10:39

  Hi,

  We need to inspect this and see what the problem is. We have created a private ticket for this request. You had to receive a notification regarding this by email.

  Best regards, Nelea.

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