Sync no longer working for me today

Simon Hobby

• July 12, 2021 14:34

Hi - I have been using server sync without issue for a long time but after a several weeks where I haven't done any updates I've tried an update today and it is not working anymore.  I've been onto the forums to look for a solution but can't find anything.

Can you suggest any possible areas to look at please?

Thanks,

Simon.

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  Denis B

  • July 12, 2021 15:04

  Hi Simon

  Thank you for your message.

  I created a private ticket, one of our support agents will check this issue. You should receive email notification regarding this private ticket.

  Thank you for understanding and sorry for any inconvenience.

  Best regards,
  Denis.

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  Sebastian Hoffmann

  • July 14, 2021 13:39

  Same here, waiting for one page to be synced for few hours now

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  Permanently deleted user

  • July 15, 2021 08:37

  HI Sebastian,

  Thank you for your message.

  We need to inspect this and see what the problem is. I have created a private ticket for you so please send your login details there and we will look into it.

  Best regards,

  Nelea.

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