Issues loading some web stories pages on iPhone 12

Alex Carvalho

• July 10, 2021 02:29

I'm having issues with some pages from web stories not loading properly - looks like the background becomes an overlay on my iPhone 12 Pro. I reported to Dimi on the very same day you guys released the web stories. Looks like it happens on pages we have CTA (button). After 2 minutes, the page actually end up loading normally but takes a while to see the page fully loaded.

Check the slides 7 and 9 here -> https://mandarin6803336.brizy.site/

Thank you.

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  Permanently deleted user

  • July 12, 2021 09:08

  Hi Alex,

  Thank you for your message and for your details.

  At the moment, we have informed our team about this inconvenience and they will investigate this aspect deeper. I will come back with a message when I have news about it.

  Thank you for your understanding and patience.

  Best regards,

  Nelea.

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  Aristides Figueroa

  • July 26, 2021 21:17

  Any feedback in this matter? I am experiencing something similar therefore can’t use web stories.

  Regards,

  A

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  Permanently deleted user

  • July 28, 2021 08:01

  Hi,

  We are sorry for this inconvenience.

  We are working on this issue and strive to fix it as soon as possible. 

  Thank you for your understanding and patience.

  Best regards, Nelea.

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