Site in Brizy Cloud don't load

Leandro Marino

• July 07, 2021 12:56

All of my sites in brizy cloud with subdomain .brizy.site can't connect. Sites with custom domain are ok.

Example: https://mang7106877.brizy.site/

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  Denis B

  • July 07, 2021 13:06

  Hi,

  Thank you for reaching out to us.

  I just checked website you provided as example and everything works fine: View screenshot. Do you still have problem with accessing this website?

  Kind regards,
  Denis.

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  Leandro Marino

  • July 07, 2021 20:03

  Thanks. I still have problems accessing all sites with brizy subdomains. I restarted the router, change the browser, incognito mode, etc... and the problem persist. Only if connect it trough tor are accesible. I don't know what else to try, it's the first time that happens.

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  Denis B

  • July 08, 2021 08:33

  Hi Leandro,

  Thank you for your reply.

  It seems that you can't access your website only from your current IP address. Do you have possibility to open website from another IP address or using VPN? Please, try to do that and let me know if this worked for you.

  Looking forward for your answer.

  Best regards,
  Denis.

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