Project not found - HELP!
Hi, I've made sure all of the settings are correct but this is the second time since last week that my site candacesherwood.brizy.site connected to www.yourproblemsolver.ca is returning an error message of "project not found". The first time I deleted it and and redid it and it temporarily fixed it, but not it's down again. Help! Please and thank you!
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Hi Stephanie,
Thank you for contacting us.
I just checked your site and everything is working fine, please see here. Could you please clear your browser cache and check it again.
Best regards,
Nelea.
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Hi Nelea, Thank you so much for your reply. I was in a panic so I deleted the domain and re-added it again and it worked. I didn't touch anything in my domain settings, just deleted it in the Brizy dashboard and within a couple of minutes it came back up.
My main concern is that's the second time I've had to do this since last Friday so I'm worried that it's just a matter of time before it happens again. Not sure what to do, any ideas?
Thanks a bunch! Steph
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I am also facing the same issue.. project not found!
Checked incognito too. I don't even know the url of the project!
The name of the project was IES NEW. Project number was 7075285
Can you help, please?
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Hi Stephanie,
This problem should not happen anymore for this page. It was a cache issue at our end.
If you will encounter other problems again please write to us and we will try to help you as soon as possible.
Best regards,
Nelea.
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Hi Laksh Udupa,
Thank you for reporting this issue.
Apologies for this inconvenience.
We are working on this issue, it will be fixed in a couple of hours.
Thank you for your patience.
Nelea.
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