Video playback - eliminating black bars on the sides

ckcdsgdbg

• July 01, 2021 22:19

Hi,

I'm using custom video to playback on my site. The videos are 1280x720 (16:9), but when I show both closed captioning (obtained at the video source) and the playback controls I get black bars on the sides. How can I eliminate this?

If you look at this webpage https://superiorsensors.com/pressure-sensors/cpap-and-bipap/, I have 3 implementations:

The first is just 16:9 playback with no CC and no playback controls. This works fine.

The second is 16:9 playback with CC and no playback controls. Again this works fine.

The third is 16:9 playback with CC and playback controls. Since the playback controls add to the height of the frame, I get black bars on the sides. How can I eliminate these bars? Are there any settings I can change to do this?

Thank you!

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  ckcdsgdbg

  • July 02, 2021 02:35

  I changed to Embedded code with the HTML5 video command and was able to resolve the issue.

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  Permanently deleted user

  • July 02, 2021 07:56

  Hi,

  Great to know that all is working fine on your site now.

  Thank you for sharing all this useful information. Hope this will help many users.

  Best regards,

  Nelea.

   

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