Google Font - Not loading properly

Veronica Lu

• June 30, 2021 03:16

Certain Google Fonts do not load properly. Check Nunito and Nunito Sans. Both are accessible via the Brizy Google Font installation feature. Both will install without an error. However, font changes will not reflect within the page build no matter how you try to apply it. Pre-load to text style and custom text setting will not change the font look. 

• Reference for the font: https://fonts.google.com/specimen/Nunito?query=nunito

I've tried to switch to these fonts on two different websites, but have issues. I suspect there is a bug since a brand new project shouldn't have issues from customizations. What's odd is in one of my sites, the font will only load in certain spots. It just won't apply to others.

0

• 

  Permanently deleted user

  • June 30, 2021 09:23

  Hi Veronica,

  Thank you for your message.

  Could you please confirm that you have used the Google Fonts method, see this article. Could you give us more details about this problem, how you have installed the fonts or can you send us a video record of the problem you encounter? I tested both fonds: Nunito and Nunito Sans, in our dashboard and all, works fine, see here. Also, please check if you have the latest Brizy Free 2.2.18 and Brizy Pro 2.2.11 version?

  Best regards,

  Nelea.

  0
• 

  Veronica Lu

  • June 30, 2021 15:17

  Hello Nelea,

  Could you provide a direct email to take this convo offline (if needed)?

  1. Yes, I'm using the Google Fonts method. I search the font name and click to install. Installed font will show up in my menu options.

  2. I'm referring to Brizy Cloud. 

  3. https://d.pr/i/SAnLDK/KrGv3oNGZe The font "changes" when I select a new family but that's not loading the correct font. Compare the uppercase and lowercase L in the video to the Google reference. 

  Thanks for your help!

  0
• 

  Permanently deleted user

  • June 30, 2021 15:52

  Hi Veronica,

  I just checked and everything works fine in WP and in Cloud too. See here. Could you send us the URL of your project so we could test it too?

  Best regards,

  Nelea.

  0
• 

  Veronica Lu

  • June 30, 2021 15:56

  Hi Nelea,

  Could you provide a direct email address or reach out directly to the email attached to my account? I would prefer to take this convo off this thread.

  Thanks.

  0
• 

  Permanently deleted user

  • July 01, 2021 07:13

  Hi Veronica,

  I have created a private ticket for you and soon one of my colleagues will contact you for more information.

  Best regards,

  Nelea

  0

Please sign in to leave a comment.