Code Injection: How Long does it take to go live

Andrew Bm

• June 29, 2021 08:05

i have noticed most of the time, when i add a code via Code Injection, it takes too long to go live. This is big issue to debug and test scripts on Brizy Cloud page.

How long does it take for the code in Code Injection to go live?

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  Permanently deleted user

  • June 29, 2021 09:39

  Hi,

  Thank you for your message.

  Brizy Cloud displays the code as it was written, does not add other styles or classes that could change the mode of operation and display. To ensure that the code is correct, you can test it in an external embed, see here.

  If you will have any other questions, please, let us know.

  Best regards,

  Nelea.

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  Andrew Bm

  • June 29, 2021 13:03

  the code works on your link.

  i cant see my function in Page Source of browser.

  i have even added a simple alert script to see if the code is saved or not. it is NOT.

  This is not the first occurrence.

  There is a problem with publishing changes.

  Even pages are not published right away...

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  Permanently deleted user

  • June 29, 2021 20:14

  Hi Andrew,

  Do you can have this issue on a published project with Brizy Subdomain or it's a Server Sync? Unfortunately, for the fastest way to solve your problem, you will need to send us a video record so we can see your actions.

  Best regards,

  Nelea

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  Andrew Bm

  • June 30, 2021 06:34

  the project is using subdomain on my site.

  Isn't there a private ticketing system we can use for this issue?

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  Permanently deleted user

  • June 30, 2021 12:25

  Hi Andrew,

  Thank you for your message!

  We are working on this issue and strive to fix it as soon as possible. In the meantime, could you please follow these steps: click on your page - inspect - hold for a few seconds on the reload icon - then click on empty cache and hard reload. See here.

  Best regards,

  Nelea.

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  KC George

  • June 30, 2021 13:49
  • Edited

  In the Facebook community, another customer had faced a similar problem. After saving the injected code he clicked on "Update" button to save the Project and his problem was resolved

  https://www.facebook.com/groups/brizy/permalink/984302865666919/

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  Andrew Bm

  • July 01, 2021 06:34

  Thank you. This resolved my problem too.

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  Permanently deleted user

  • July 01, 2021 06:54

  Hi,

  Great to know that all is working fine on your site now.

  If you will have any other questions, please, let us know.

  Best regards,

  Nelea

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