Provisioning & Project Details

Hans Christianto

• June 25, 2021 15:05

Hello,

Please check the provisioning time to publish the site. It took a long time since published.
Also, it could be better that there is info on the thumbnail project when the project created and last modified.

Thank you

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  Alex

  • June 26, 2021 16:11

  Hi,

  can you please give us more details? Have you added a custom domain to your project and the changes haven't been applied yet?

  Regarding the date of creation and the date of the last modification: I will add this to our list of feature requests.

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  Hans Christianto

  • June 27, 2021 10:13

  Hi Alex,

  Thank you for the reply.

  Yes, exactly. I tested it recently to apply for a custom domain and a subdomain for each project. I got an issue when applying the project to a subdomain, which takes too long until it can be accessed. However, I tried to test it recently but it's fixed now.

  I don't have any evidence to prove cause there isn't a log report. Maybe you can add the Project ID detail on each project, the support team can easily identify the problems.

  Thank you

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  Alex

  • June 28, 2021 09:54

  Hi,

  Maybe it was a propagation problem that can sometimes last up to 48 hours.

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  Hans Christianto

  • June 28, 2021 10:06

  I know it takes propagation to publish on a custom domain. The issue is when you publish on a subdomain, it takes a long time to publish the site/project. But now it's fixed.

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  Alex

  • June 28, 2021 20:19

  Got it. We will inspect this in more detail if will be more requests from different sources on this.

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