The instructions for connecting to Vercel/Render are incorrect for Brizy Cloud

Patrick Mccoy

• June 23, 2021 15:48

First of Render if you click web app that only gives the option for other services not static. It appears they moved that to its own button but if not you need to update the guide.

Second, I am never given an option to allow brizy access to render which seems to be an issue. If you wouldn't mind checking those instructions, I would appreciate it.

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  Permanently deleted user

  • June 24, 2021 09:09

  Hi Patrick,

  Thank you for your message.

  We informed our team about this regard and they will investigate it.

  Thank you,

  Nelea.

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  Thea Prpic

  • December 05, 2021 09:30

  Hey guys, did you solve this? I have the same issue now, the guide is still wrong (fine it's easy to get around) but there is never an option to confirm access to brizy so now Render says all good but Brizy says page not created when i open the site. 

  "This page is not yet created. Please start designing your page by clicking the button below"

  then it doesn't even find the editor. 

  Help?

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  Doina P

  • December 05, 2021 16:06

  Hello Thea,

  Thank you for your message!

  If you receive this problem https://jmp.sh/9J56aky this means that the page is saved in the Drafts. Therefore you have to go to this page and "Publish" it and after this to "Update" it. See here.  If you published the site and still see the problem, please try to clean the browser cache and check it again. I hope this helps! If you have any other problems, please feel free to ask.

  With kind regards,

  Doina

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  Thea Prpic

  • December 06, 2021 08:20

  Hey Doina, thank you for the reply.

  That is definitely not the issue, or not the only one, I did check if the page is published, multiple times. And the site was showing up normally while hosted on Brizy cloud with its custom domain before i tried switching to Render.

  However then switching to Vercel instead of Render got the site normally up. On Vercel the connection to Brizy was verified as successful while on Render nothing showed up when it was supposed to connect to Brizy, just like Patrick said in the first post. 

  on render that message you screenshotted showed up, then without doing anything on the site, on Vercel and Brizy hosting it worked. I would prefer Render. Can you please check is there is something wrong with your Render connection? As the guide is wrong already.

  Thanks

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  Doina P

  • December 06, 2021 19:40

  Hello Thea,

  Thank you for your message!

  I will look into this with the team and come back to you with an answer as soon as possible. We are sorry for this inconvenience. If you have any other questions, please feel free to ask. We will be happy to help!

  With the best regards,

  Doina 

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