Why is support ignoring my requests?

Joseph Karout

• November 05, 2026 15:06

I am getting really pissed off right now. I spend hours documenting my concerns and 2 days go by, 5 days go by. No response.

Where is Dimi? I dont want to deal with your current support agent going forward. He purposely waits days to respond. I dont have the patience this anymore.

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  KC George

  • November 06, 2026 04:55

  Hello Joseph,

  We have forwarded your email correspondence to our CEO, Dimi, for his attention. He will review your questions and get back to you as soon as his schedule allows.

  Thank you for your patience and understanding. We appreciate you taking the time to share your concerns with us.

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