Website Sections Saying Upgrade to Pro

Benjamin Wright

• November 05, 2026 10:39

On one of my websites, I have a message saying upgrade to Pro to use the carousel element, but the website has Pro and I am using an Agency Cloud subscription - what has changed, as I urgently need to make some changes to this site?

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  Ariel H.

  • November 05, 2026 11:34

  Hi Benjamin,

  My apologies for the inconvenience. One of my colleagues is already looking into the issue. I'll get back to you as soon as I have an update.

  Best regards,
  Ariel H.

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  Ariel H.

  • November 05, 2026 11:40

  Hi Benjamin,

  Could you please try clearing your browser cache and then reload the website? Let me know if you're able to access the Pro features after doing so.

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  Benjamin Wright

  • November 05, 2026 12:22

  Yes, that now works - thank you

   

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