Brizy template not working when logged out

Darren Nicholls

• November 03, 2026 11:04

Hi Ariel,

On these pages, https://www.njoleds.co.uk/product-category/recessed-uplights/interior-exterior-uplights/ when not logged in, loose the Brizy template. Currently the settings are as follows:

Thanks,

Darren

0

• 

  Ariel H.

  • November 03, 2026 11:21

  Hi Darren,

  Could you please share temporary WP Admin access so we can take a closer look at the issue? You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:

  Community post https://support.brizy.io/hc/en-us/community/posts/40406326561426
  WordPress Admin URL:
  Username:
  Password:

  Best regards,  
  Ariel H.

  0
• 

  Ariel H.

  • November 03, 2026 12:34

  Hi Darren,

  The issue has been fixed by changing the Product Permalinks setting to Shop base with category.

  

  Please check and let us know if you encounter any further issues.

  Best regards,
  Ariel H.

  0
• 

  Darren Nicholls

  • November 03, 2026 14:02
  • Edited

  Hi Ariel,

  I checked in a private window and it's now showing as expected.

  I had to clear cache on device and on our network.

  Thanks,

  Darren 

  0

Please sign in to leave a comment.