Refund

Ben Y

• October 27, 2026 23:47

Morning
I've cancelled my service. Could you please refund the subscription.

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  KC George

  • October 28, 2026 04:27

  Hello Ben,

  According to Section 7.4 of our Terms and Conditions, our 30-day money-back guarantee applies to new monthly or yearly subscriptions. Unfortunately, the policy does not cover renewals of existing subscriptions. You can review the full policy here: Brizy Terms and Conditions.

  Since the transaction you’re referring to was a renewal of your existing subscription, it does not qualify for a refund under our current policy. We understand this may be disappointing, and we’re genuinely sorry that we cannot offer the outcome you were hoping for. Thank you for your understanding.

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