Non compare l'header e il footer nel sito https://dolciesapori.it/

Luciano Salvatore

• October 23, 2026 13:08

Non riesco a far visualizzare il menu e il footer sul sito

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  KC George

  • October 23, 2026 13:43

  Hello Luciano,

  To help resolve the header and footer issue on your website, we recommend trying the steps below. The Layout Recompiler for Brizy plugin can recompile your existing layouts and may help resolve the issue.

  1. Install the plugin: Install the Layout Recompiler for Brizy plugin from the WordPress Plugin Repository:
     

  2. Open the Layout Recompiler: In your WordPress Admin Dashboard, go to: Tools → Layout Recompiler
     

  3. Start the recompilation: Click the “Start Recompilation” button and wait for the process to complete.

     

  Once the recompilation is complete, please revisit your website and check whether the header and footer are displaying correctly.

  If the issue persists, let us know, and we’ll be happy to investigate further. If needed, we can review your WordPress Admin dashboard to help identify the underlying cause and determine the next steps. Thank you for your cooperation. We look forward to helping you get this resolved.

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  Luciano Salvatore

  • October 23, 2026 15:07

  The problem persists; the header and footer still do not appear.

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  KC George

  • October 26, 2026 05:30

  Hello Luciano,

  First, please accept our apologies for the delayed response. Our support team is closed on weekends, and we appreciate your patience and understanding.

  We’d be happy to take a closer look at your WordPress setup to help identify the cause of the above issue and find an appropriate solution. Could you please create a separate WordPress user account for our support team and email the access details to communitysupport@brizy.io?

  Please include the following information:

  • Support forum reference: https://support.brizy.io/hc/en-us/community/posts/40079996158482
  • WordPress Admin URL: 
  • Username: 
  • Password: 

  Important: Please include a link to this support thread in your email so we can locate your case quickly. Once you’ve sent the email, kindly let us know here so we can follow up and continue investigating.

  Thank you for your cooperation. We appreciate the opportunity to help you resolve this issue and will do our best to assist you.

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