Urgent Support Request: Error 502 When Importing Brizy AI Website to WordPress

Praduman Rana

• October 17, 2026 12:40

I am trying to import a website generated with Brizy AI into my WordPress website, but I have been experiencing a 502 Bad Gateway error since yesterday.

The error appears on the Brizy AI website (ai.brizy.io) during the import process. The error page indicates that my browser and Cloudflare are working correctly, but the Brizy host is experiencing an issue.

I am unable to complete the website import, and this delay is preventing me from proceeding with my website setup.

Could you please investigate this issue and help me resolve it as soon as possible? If there is a server-side problem or an issue with my import session, please advise me on the necessary steps to complete the import successfully.

I have attached a screenshot of the error for your reference.

Thank you for your assistance. I look forward to your prompt response and a resolution.

Kind regards,

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  KC George

  • October 19, 2026 04:49

  Hello Praduman,

  We’ve responded to your inquiry in this support thread. We’ll continue to share updates and keep you informed there. Thank you for your patience!

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