Single Product Template and template pages not working

Darren Nicholls

• September 21, 2026 13:18

Hi,

I've created various template pages and they've stopped working. I can view them fine if I'm logged in but when not they look like the screenshot below.

We've put the site back in maintenance mode for now.

The site is homedesigns-nwltd.co.uk/

Thanks,
Darren

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  Ariel H.

  • September 21, 2026 14:45

  Hi Darren,

  It looks like the products still need to be set to Live/Published before they will be visible on the website. 

   

  

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  Darren Nicholls

  • September 21, 2026 18:14

  Hi Ariel,

  I checked and it's set to Live/Published.

  Darren

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  Ariel H.

  • September 22, 2026 08:00

  Hi Darren,

  The product template is now working properly on our end. If it’s still not working on your side, please try purging the website cache, clearing your browser cache, or accessing the site using a different browser to see if that resolves the issue.

  

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  Darren Nicholls

  • September 22, 2026 08:06

  Hi Ariel,

  Yes, that's sorted now. Some custom code was interfering with the single product pages.

  Thanks,

  Darren

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