status.brizy.io

Andrea Cavallaro

• September 21, 2026 07:39

I can log into my backend dashboard, but I cannot see or edit any of my project pages, posts, or articles. The content list fails to load and I am receiving the following error message:

cloudApi was not provided

It appears the interface is failing to connect to the backend database API to fetch my project data.

Here is what I have already tried to resolve this on my end:

• Logged out and logged back in to refresh the session token.

• Cleared my browser's cache, cookies, and local storage.

• Tested the dashboard in Incognito / Private Browsing mode.

• Checked plugin versions (if applicable).

The issue persists across browsers. Could you please inspect my account/project on your backend servers and restore the API connection to my pages?

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• 

  Ariel H.

  • September 21, 2026 08:21

  Hi Andrea,

   

  Thank you for the detailed information. 

   

  We’ve checked your project on our end, and we’re able to access the backend, as well as the pages and posts, without any issues.

   

  

   

  Since you’ve already tried different browsers and cleared your browser data, could you please try accessing your project using a different computer and see if the same issue occurs? This will help us determine whether the issue may be specific to your current computer or environment.

   

  Please let us know how it goes.

   

  Best regards,

  Ariel H.

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