Brizy Pro

Prakash Joshi

• September 16, 2026 11:02

Hi, cannot open any pages to edit just keeps going around and around .Have turned off firewall

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  Ariel H.

  • September 16, 2026 11:50

  Hi Prakash,

  Thank you for reaching out.

  Could you please provide temporary administrator access to your WordPress dashboard so we can take a closer look at the issue?

  Kindly send the following details to communitysupport@brizy.io:

  • Community post link: https://support.brizy.io/hc/en-us/community/posts/38987254679698
  • WordPress Admin URL:
  • Username:
  • Password:

  We'll be glad to assist as soon as we have access.

  Best regards,
  Ariel H.

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  Prakash Joshi

  • September 16, 2026 16:58

  Have created a temp login and sent the email

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  Ariel H.

  • September 16, 2026 17:24

  Hi Prakash,

  It looks like the website address or the site's login URL was not included in your message. Could you please send it over so we can take a look?

  Best regards,
  Ariel H.

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  Ariel H.

  • September 16, 2026 19:02

  Hi Prakash,

  Unfortunately, the credentials provided don’t seem to work on our end. Could you please review the details and send them again to make sure they are correct?

  Best regards,
  Ariel H.

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  Prakash Joshi

  • September 16, 2026 19:18

  Hi new details sent via email

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  Prakash Joshi

  • September 16, 2026 19:28

  Have sent 3 emails 2 do not work please use last email sent with user name - user29190106570576

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  Ariel H.

  • September 17, 2026 08:45

  Hi Prakash,

  We were finally able to log in to your website and investigate what was causing the issue.

  We found that the problem is caused by a conflict with three plugins: Check for Broken Links, Redirect Redirection, and Single Sign-on. When these plugins are disabled, Brizy is able to edit and update the pages successfully, as demonstrated in this screencast: https://youtu.be/5zqZrbIoBDo

  I have currently left these plugins disabled so you can test the site on your end.

  You can still activate these plugins when needed. However, whenever you are editing your pages with Brizy, we recommend temporarily disabling them. Once you have finished making and publishing your changes, you can enable the plugins again.

  Please let us know if you encounter any other issues while testing.

  Best regards,
  Ariel H.

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