Cancel Account
I was charged $69 on 8/24 but my website hasn't been active for over a year. I just went in and cancelled this but can I get refunded this $69 since I haven't been using your product?
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Hello there,
According to Section 7.4 of our Terms and Conditions, our 30-day refund policy applies to new monthly or yearly subscriptions. The policy specifically states that refunds are not available for renewals of existing subscriptions. Brizy Terms and Conditions
Since the transaction in question was a renewal of an existing subscription, it unfortunately does not qualify for a refund under this policy. We understand that this may not be the outcome you were hoping for, and we sincerely apologize for any inconvenience or disappointment this may cause. We appreciate your understanding.
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