Stories error

Eric Mendes

• September 14, 2026 10:33

Hello

I would like to understand what is happening with the Stories screens. In the editable version, the button appears in the correct place, but in the published version, the button is positioned incorrectly.

https://laundryturtle-new.brizy.site/

Could you please help me fix this as soon as possible?

Best regards,  
Eric Mendes

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  Ariel H.

  • September 14, 2026 10:59

  Hi Eric,

  Thank you for your patience.

  We’ve now fixed the issue. If you recall, we previously had an issue with the button missing in one of your last support requests, so we temporarily added some CSS to resolve it.

  Now that the issue has been fixed, we’ve removed the temporary CSS. The buttons are now displaying correctly in their proper positions below the form.

  Best regards,
  Ariel H.

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  Eric Mendes

  • September 15, 2026 14:13

  Thank you. I have one more question. How do I connect the Story form with Klaviyo?

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  Ariel H.

  • September 15, 2026 16:42

  Hi Eric,

  We don’t currently have a direct integration with Klaviyo. However, it should still be possible to connect the Story form with Klaviyo using Webhooks, which can send the form submission data to Klaviyo.

  You can find more information about Klaviyo’s Webhooks here:
  https://help.klaviyo.com/hc/en-us/articles/4534329515931

  To learn how to use Webhooks with a Brizy form, please refer to this video:
  https://www.youtube.com/watch?v=6wfcWMuRXbI

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