responsiveness page doesnt work,
Hi,
For some reason the webpage below does not respond to the designed layout. Can you please check it out for me?
-
Hi Anouk,
Could you please install and run the Layout Recompiler for Brizy plugin to see if it resolves the issue?
You can download it here:
https://wordpress.org/plugins/layout-recompiler-for-brizy/Once installed:
1. Activate the plugin.
2. Go to Tools > Layout Recompiler in your WordPress dashboard.
3. Click Start Recompilation.
4. Wait until the process reaches 100%.
5. Clear any website, server, and browser caches, then check the page again.Please let us know if this makes any difference.
Best regards,
Ariel H.0 -
It worked! Thank you for the fast resolution!
0 -
My edit doesn't reflect live website. I tried the solution above, didn't help.
Added elements don't show.
Text isn't updating.
Where can I send some screenshots?0 -
Hi Mikael,
To help us investigate this further, could you please provide temporary access to your WordPress admin dashboard? This will allow us to take a closer look at your setup and identify the cause of the issue.
Kindly send the following details to communitysupport@brizy.io:
Community Post: https://support.brizy.io/hc/en-us/community/posts/38760990146578
WordPress Admin URL:
Username:
Password:We’ll review it as soon as we receive the access.
Best regards,
Ariel H.0 -
Hi Mikael,
Thank you for your cooperation.
It looks like the user account provided does not currently have administrative access. Could you please update the account role to Administrator so we can properly inspect the site?
Also, could you please provide a few screenshots showing the issue you’re experiencing? I’ve inspected the pages, and everything appears to be working as expected. The screenshots will help us better understand the issue your are facing.
Looking forward to your update.
0
Please sign in to leave a comment.
Comments
5 comments