Brizy AI Editor Not Loading – Request for Technical Assistance

Ahmed Badran

• August 30, 2026 13:23

Dear Brizy Support Team,

I hope you are doing well. I am reaching out because the Brizy AI website builder (ai.brizy.io) is not loading on my end despite multiple troubleshooting attempts.

Here is a summary of what I have already tried:

• Reset Chrome settings

• Cleared cache and cookies

• Tried multiple browsers (Chrome and Edge)

• Switched networks and used mobile hotspot

• Tested with VPN

• Flushed DNS and reset network stack

• Disabled firewall temporarily

Despite all these steps, the AI builder still does not load. My AppSumo Tier 1 plan is active, and I can access my dashboard, but the AI editor itself never opens.

Could you please check if there is any issue with my account, region access, or CDN routing? Any guidance or backend reset from your side would be greatly appreciated.

Thank you in advance for your support.

Kind regards,
Dr. AHmed Badran
badran12@gmail.com

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  KC George

  • August 30, 2026 16:38

  Hello Ahmed,

  The URL https://ai.brizy.io/ is publicly accessible and does not require any special access. When you visit the URL, you should ideally see the AI Builder interface shown in the design below.

  

   

  Could you please provide a little more detail about what you mean by “Brizy AI website builder is not loading on my end”? This will help us understand exactly where the issue is occurring.

  1. When you visit https://ai.brizy.io/, what exactly do you see?
  2. Could you please share a screenshot or, preferably a short screen recording showing what happens when you try to access the AI Builder?

  With this information, we can better understand the issue and advise you on the appropriate next steps.

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