Dropdown menu isn't working

Julius Rainey

• July 24, 2026 15:44

Very odd, when visiting my client's website, https://conference.dnpsofcolor.org/. 

The dropdown menu doesn't work, check out this video. 

 

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  Ariel H.

  • July 25, 2026 01:08

  Hi Julius,

  The dropdown menu is working correctly on my end, as shown in the screenshot below.

  

  Please clear the Hummingbird cache if you are using the plugin, then clear your browser cache and test the page again. You can also try opening the site in an incognito window or using another browser to see whether that makes any difference.

  Best regards,
  Ariel H.

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  Julius Rainey

  • July 25, 2026 13:56

  Ariel,

  The website in your screenshot isn't the same as the URL I gave in the original ticket. 

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  KC George

  • July 25, 2026 15:41

  Hello Julius,

  As you can see at https://jmp.sh/share/qC5kuCjbN9rrpCv5CYu2, your website sub menus are accessible. Please try visiting your website from a different browser or computer to see if the problem persists.  

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  Julius Rainey

  • July 25, 2026 16:33

  I see now it's working in Chrome incognito mode.

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