Strange occurrences on site
Ariel -
Can you please take a look at this look at https://pilgrimcd.com (/wp-admin)? You already have Admin access so you can just reset your password.
I am working on the page (Project Management Board) and the entire page goes blank when I try to add an element to a block. I have checked Hummingbird Pro for a conflict and have check the newest plugin Zephyr Project Manager and the event continues even after the plugins are deactivated. I have not changed themes whereas I have Blocksy on all 64 sites I manage.
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Hi Michael,
Thank you reaching out.
I tested the page and was able to create a new block and add both an image and text without encountering any issues.
Could you please try editing the page using another browser or an incognito/private window and see if that makes any difference?
Kind regards,
Ariel H.0 -
Ariel -
I was, momentarily, able to work on the page, when back into the Frontpage settings for Zephyr and attached the correct page (where you had inserted _test) and the coloring of the menu went screwy again and the page freezes. Can you look at it again? It is the page called Project Management Board.
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Hi Michael,
Thank you for the update.
I duplicated the Project Management Board page and tested it for several minutes. The menu appeared to be working properly, and the page did not freeze while I was editing or viewing it.
Could you please check the duplicated page on your end and let us know if the issue occurs there as well?
Best regards,
Ariel H.0 -
Ariel -
If it is of any value to you, I avoid Chrome (except for YouTube, GA and GSC) and see now that Brizy is malfunctioning on both MS Edge and Brave.
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Hi Michael,
Thank you for the additional information.
We tested editing the page using Firefox, Brave, and Microsoft Edge, but the browsers did not freeze on our end, as demonstrated in this screencast:
Since the issue occurs across multiple browsers on your device, it may be related to a shared browser extension or another local environment setting. Could you please try opening the page in an Incognito or Private window and see if the issue still occurs?
Could you also provide a screencast showing the exact steps you take before the browser freezes? This will help us replicate the issue more accurately.
Lastly, are you using a Mac? If so, I can also try to reproduce the issue once I have access to one.
Best regards,
Ariel H.0 -
Ariel -
I also noticed that you set the Frontend page in the Zephyr settings to the About Us page. When I set this to the actual page used for the Zephyr Frontend interface, everything goes 'wonky' - to use a highly technical term ;-)
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Hi Michael,
Thank you for the update.
Since the shortcode content is generated and styled by the Zephyr plugin, its code may not fully align with Brizy’s layout and responsive settings. This may be why the page is not displaying as expected.
The issue appears to involve compatibility between the Zephyr shortcode output and the Brizy page layout.
Best regards,
Ariel H.0 -
So, Dylan (from Zephyr) provided a different shortcode [zpm_frontend_manager] that loads his exact dashboard and it is working perfectly. However, I am still unable to edit in Brizy pagebuilder in anything other than Chrome. Just an FYI.
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Hi Michael,
Thank you for the update. I’m glad to hear that the new [zpm_frontend_manager] shortcode is displaying the Zephyr dashboard correctly.
About the Brizy editor, we tested it in multiple browsers but were unable to reproduce the issue on our end, as shown in the screencast we previously provided.
Since it works in Chrome but not in Edge or Brave, this may be related to the browser profile, cached data, or an extension. As an additional test, you could try Mercury or a clean installation of Firefox, which are Firefox-based, followed by Helium or Thorium, which are Chromium-based.
Please do not import any extensions or browser settings when testing, as this will provide a cleaner comparison.
Thank you for keeping us informed.
Best regards,
Ariel H.0
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