Project 23842193 write-locked — all saves rejected, persistent refresh banner

Marc Feldmann

• July 10, 2026 11:45

Hi,

My project (ID 23842193, prosperolearningstudio.com) is completely write-locked. Every page in the editor shows "This page needs a refresh. You've probably updated this page (or another page) in another tab" immediately on load, and all saves are silently rejected.

What I've verified:
- The banner appears on a fresh session immediately after logout and login
- It appears after a full password change, which should invalidate all sessions on all devices
- It appears on brand-new duplicated pages with no edit history
- New blocks added to a page disappear on refresh — nothing persists
- No other tabs, browsers, or devices have the editor open

This started today and I cannot update anything on my live site, including a pricing correction. Please clear the stuck session or version lock on this project.

Account email: marc@prosperolearningstudio.com

Thank you,
Marc Feldmann
Prospero Learning Studio LLC

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  Ariel H.

  • July 10, 2026 13:12

  Hi Marc,

  Thank you for reaching out.

  Upon checking, I noticed that the page was built in Brizy Cloud but relies heavily on embedded custom HTML, CSS, and JavaScript. While Brizy Cloud supports custom code, we don't recommend using it to build an entire page, as it can interfere with editing or saving and may cause compatibility issues.

  The same design can be created using Brizy Cloud's native elements, which will provide a much more reliable editing experience.

  Kind regards,
  Ariel H.

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