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Global Header - Cannot remove!

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4 comments

  • Safal Shrestha

    I had to go to the database, find the global block id from wp_posts(after looking at the html source) and delete that ID to make it work. We can hopefully close this ticket. Hope it doesn't return back.

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  • KC George

    Hello Safal,

    Global blocks are added to pages using "Display Conditions". Global blocks can also be removed from pages by removing the associated Display Conditions. For example, if you remove the "Display Condition" Include - Pages - All from a global header, it will be removed from all pages.

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  • Safal Shrestha

    Hi KC George, that's the first thing I tried. Along with countless others.
    Like.

    1. Opening all the pages and removing at once and saving thinking one of the other affected.
    2. Removing global option - saving it. Then deleting the global block.
    3. Modifying global block but everything I refresh, I get old global block back.
    4. Adding exclude all pages option.
    5. Anything you can think of.

    Issue was serious enough as the old global block had clients old business logo and name. I had to dig through the database and delete underlying global block. Seems resolved for now but if it happens to other sites, I will take a video or pass login details.

    This was a multisite WordPress so not sure if anything affected my setup. Other 14 sites just required turning off global and turning back on. While one didn't work, no matter what. I also went through all similar issues here which didn't help for me.

    Thanks anyway.

    Kind regards,
    Safal

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  • KC George

    Hello Safal,

    Thanks for the update. We are glad you could finally fix the issue.     

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