Formatting issue
I've created a page that isn't rendering correctly. I did it in incognito and still an issue. Below is an example but it is throughout the site
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Hi Michael,
Thank you for contacting us.
Please share your site’s credentials so we can inspect your site. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.
- Community Post link: https://support.brizy.io/hc/en-us/community/posts/36712953559826
- WordPress Admin URL:
- Username:
- Password:
Looking forward to your reply.
Best regards,
Ariel H.0 -
I sent the username and password as instructed. Any update?
Mike
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Hi Mike,
Thank you for sending the login details.
Unfortunately, the credentials don't seem to be working on our end. Could you please double-check the username and password and send them again when you have a chance?
Kind regards,
Ariel H.0 -
Hi Mike,
Thank you for your patience, we've fixed the broken layout on your website.
Could you please take a look and let us know if you notice anything else unusual? If you have any other questions or run into any issues, feel free to reach out.
Kind regards,
Ariel H.0 -
Hi Mike,
Broken layouts can often be fixed by making a minor change to the affected page to force it to recompile. As a first step, try updating just a few blocks and then preview the page to see if the layout is restored. If the issue persists, continue making small changes block by block from top to bottom until the page displays correctly.
This process is demonstrated in the following screencast: https://youtu.be/P58IjaLA6iw
Kind regards,
Ariel H.0
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