Chat widget not Loading

Mahfoudh Zaidi

• June 22, 2026 04:39

Hi Brizy Support Team,

I am having an issue with the chat widget on one of my websites.

I am using the exact same chat widget script/integration across two different websites. It is working perfectly on the first site, but it is not loading at all on my second website.

Here are the details:

• Affected Website URL: leadora.ca

• Issue: The chat widget fails to load or appear on the page.

Could you please help me investigate why it might be failing to load on this specific domain? Let me know if you need any further details or access to the site backend.

Thank you,
Maf

0

• 

  KC George

  • June 22, 2026 06:59

  Hello Mahfoudh,

  Please try this out. Copy the chat widget script from the first website (where it is working) and paste it on the second website to see if it works.

  If the script developed for the first website works well with the second, kindly compare how you have configured the chat script for each website and ensure the configurations match exactly.

  0

Please sign in to leave a comment.