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Margin issue following the Brizy update

Elhadji Malick Cisse

Hello, I hope you are well.

Since the last Brizy update, I’ve noticed that some pages on my websites have a margin on both sides. I’ve checked, tested and looked at other sites where I hadn’t yet applied the update, but it is indeed due to the Brizy plugin.

Thank you in advance if you can look into this bug.

Examples of the sites:

https://dekkil-medina.sn

https://croust.sn/

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Comments

4 comments

Date Votes
  • KC George

    Hello Elhadji,

    To fix the issues with full width sections not displaying in full width, you need to recompile the pages using the latest Brizy versions, by making a minor change to the affected sections and saving your work. Try updating just a few blocks and then preview the page to see if the layout is restored in the frontend. If the issue persists, continue making small changes block by block from top to bottom until the page displays correctly. The screen recording at https://www.youtube.com/watch?v=P58IjaLA6iw demonstrates the procedire to fix the above issue.

    If you need help with recompiling your pages, kindly add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

    Your email must include a link to this thread's URL, otherwise we will be unable to locate your support ticket. Please notify us in this thread when you send us the email.

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  • Bastian Kandlbauer
    • Edited

    Hello,

    I got the same issue for 3 websites. I was able to fix one of them completely.

    For the second I got the issue, that the templates are not working properly - the rest is fine by now. And for the third one I got the issue that I get the "page-refresh"-error:

    "This page needs to be refreshed. You probably refreshed this page (or another page) in a different tab or browser." - which makes me unable to update anything. Any help on that one?

    Thanks in advance.

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  • Ariel H.

    Hi Bastian,

    Thank you for contacting us.

    To help us investigate the issue, could you please send your website credentials using the format below?

    Once we have the details, we'll be happy to take a closer look and assist further.

    Kind regards,
    Ariel H.

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  • Elhadji Malick Cisse

    Hello George, thank you for your prompt reply,

    It did indeed work for all the websites. I just had to apply it to a single block.

    Bastian, regarding your issue with “This page needs to be refreshed…”, I’d experienced that on a few websites, but I had to temporarily disable ModSecurity in cPanel.

    Have a good day everyone,

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