Frontend Display Issue After Brizy Update – Backend and Frontend Do Not Match
My site is not working after the latest update. Front end and back end don't match. Read similar things happening to other people when using the Blocksy theme with Companion, tried deactivate and then reactivate Blocksy Companion, didn't work, tried settings couldn't fix it, tried adding css to override didn't work. Easy to blame Blocksy but this only happens after a Brizy update. Same thing happend with the update before this one, I had to roll back but not doing that again.
Suggest a fix quickly, I can't waste any more time on this, if not, it might be quicker for me to go back to using Divi or Elementor.
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Hi Gary,
Thank you for reaching out, and we're sorry to hear about the frustration this issue has caused.
To help us better understand what's happening, could you please provide a few screenshots showing the mismatch between the frontend and the Brizy editor? This will help us identify exactly what is being affected.
Additionally, please send your WordPress Admin credentials so we can inspect the site directly. Kindly send the following details to communitysupport@brizy.io:
Community Post: https://support.brizy.io/hc/en-us/community/posts/36397554466450
WordPress Admin URL:
Username:
Password:We'll be glad to assist as soon as we have access.
Best regards,
Ariel H.0 -
I have sent the email but not had a response. Could you please follow up.
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Hi Gary,
Thank you for the update.
It appears that the website credentials were not included in your last message. Could you please send them following the format provided in our previous email so we can access the site and help you fix the issue?
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