Frontend Display Issue After Brizy Update – Backend and Frontend Do Not Match
Hi,
After updating Brizy and Brizy Pro, my website started behaving abnormally.
The content displayed on the frontend is completely different from what is shown in the WordPress backend editor. In the backend, the pages look normal and all content appears to be intact. However, on the frontend, the layout is broken and the page does not display as expected.
Send inquiry button do not working well. https://www.dewateringpump.net
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Hello Oliver,
Are you using the Blocksy Companion (Premium) plugin on this website? If you are, please try the following steps to fix the issue.
- Close all pages that are currently open in the Brizy editor.
- Temporarily deactivate the Blocksy Companion (Premium) plugin.
- Reactivate the Blocksy Companion (Premium) plugin.
- Check the affected pages again to see if they are displaying correctly.
Please let us know if this helps to fix the above issue.
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May I know the reason of send inquiry button not working?
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Hello Oliver,
Kindly deactivate the Litespeed Cache plugin and check if the issue with the "Send Enquiry" button gets resolved? If it does, re-activate the plugin and check if the button continues to work well.
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Hi George,
Seems the layout problem is still there. The send inquiry button not working problem is caused by LiteSpeed cache. Could you please log into my website background to check the problem?
Best regards
Oliver
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Hello Oliver,
Sure, we can we look at your WordPress dashboard to help you resolve this issue. Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io
- Support Forum reference: https://support.brizy.io/hc/en-us/community/posts/36360994233746
- WordPress Admin URL:
- Username
- Password
Your email must include a link to this thread's URL, otherwise we will be unable to locate your support ticket. Please notify us in this thread when you send us the email.
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Hello Oliver,
We have received your credentials. We could not spot any difference between the backend and the frontend of your website homepage. We see the design at https://jmp.sh/Vka9687g in the website frontend. Can you help us identify the differences?
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Hi George,
After updating Brizy and Brizy Pro, the issue reappears.
The website you are currently checking is the version restored from the March 2026 backup, which is working properly. The problem only occurs after updating the plugins.
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Hello Oliver,
We have updated the Brizy plugins and resolved the issue with the full-width blocks. Please confirm if all pages look good.
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Hi George,
Could you please let me know what caused this issue?
Thank you
Oliver
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Hello Oliver,
After updating the Brizy plugins, the pages needed to be recompiled using the most recent versions. I opened each page, made a minor modification (like adding a space after a text), and then clicked the "Update" button to resolve the issue.
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Hi George,
The 'send inquiry' button does not work, and also 'check out what the client says' does not work well anymore.
Best regards
Oliver
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Hi George,
After changing the LiteSpeed Cache preset to Basic, the website is working properly again. However, when the Advanced preset is enabled, it causes issues such as the Send Inquiry button not functioning correctly.
It appears that one of the Advanced optimization settings is conflicting with the website functionality.
Please let me know your thoughts.
Oliver
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Hello Oliver,
When the "Advanced Preset" is enabled, a few Litespeed JavaScript files on your website display a "404 File Not Found" error in the browser console. Have a look at https://jmp.sh/share/xeM6R5AVoLjOgx5xnCzM Can you take the help of your hosting provider to fix the missing Litespeed JS files on your website? Once this issue is fixed, we will take another look at your website.
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