Brizy Pro 2.8.9- can not upload into world press site

Khosh Wali Khan

• June 11, 2026 12:33

I had to renew my brizy pro on 14th feb 2026, but i forgot , i boughty it today, but after deleting the old file, when i am going to upload this new pluging, it could not uplaod, what to do? i have only access to wordpress admin penel.

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  Ariel H.

  • June 11, 2026 12:39

  Hi Khosh,

  Thank you for reaching out.

  Could you please try temporarily disabling all plugins except the Brizy free version, then try to upload and activate Brizy Pro again? This will help us determine if another plugin is interfering with the installation.

  If this didn't help, could you please provide temporary administrator access to your WordPress dashboard so we can take a closer look at the issue?

  Kindly send the following details to communitysupport@brizy.io:

  Community post: https://support.brizy.io/hc/en-us/community/posts/36330221877778
  WordPress Admin URL:  
  Username:  
  Password:  

  We’ll be glad to assist as soon as we have access.

  Best regards,  
  Ariel H.

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  Ariel H.

  • June 15, 2026 13:12

  Hi Khosh,

  Just following up on my previous email to check if you had a chance to review it. Please let us know when you’re ready to share the details so we can proceed and help you fix the issue.

  Kind regards,
  Ariel H.

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