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Problem with photo galleries on Firefox

Comments

7 comments

  • Ariel H.

    Hi Chartron,

    Thank you for contacting us.

    We checked the gallery on our end and everything appears to be working correctly, including in Firefox, as demonstrated in this screencast: https://youtu.be/C5OSuem1DG4

    Could you please try clearing your Firefox browser cache and then check the page again? If the issue persists, please also try viewing the page on another computer to see if the same behavior occurs.

    Kind regards,
    Ariel H.

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  • Chartron Grégoire

    Ok thanks, can you check here also please ?

    https://www.villacaormina.com/sejourner/chambres-hotes/chambre-ca/

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  • Ariel H.

    Hi Chartron, this is how it looks like on my end.

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  • Chartron Grégoire

    Not on my side (firefox Version 151.0.3 (64 bits)...


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  • Chartron Grégoire

    Only works when the browser cache is cleared but not on the first connection.

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  • Ariel H.

    Hi Charton,

    Thank you for the update.

    If the gallery only displays correctly after clearing the browser cache, could you please check whether you have access to purge the server-side cache as well? In some cases, outdated files may still be served from the hosting cache even after the browser cache has been cleared.

    If your hosting provider offers any caching features (server cache, Varnish, LiteSpeed Cache, CDN cache, etc.), please try purging them and then test the page again in Firefox.

    Kind regards,
    Ariel H.

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  • Chartron Grégoire

    Ok, thanks, it works !

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