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Cloudflare killed my site

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3 comments

  • KC George

    Hello Jose,

    Do you have access to your WordPress Admin? If you do, can we look at your WordPress dashboard to help you resolve this issue? Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

    Your email must include a link to this thread's URL, otherwise we will be unable to locate your support ticket. Please notify us in this thread when you send us the email.

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  • Ariel H.

    Hi Jose,

    Thank you for your cooperation.

    We've now fixed the broken layout - https://www.youtube.com/watch?v=llB4snn8yEo

    Could you please check it again on your end and let us know if everything is displaying correctly? If you notice anything else, feel free to let us know and we'll be glad to help.

    Kind regards,
    Ariel H.

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  • Ariel H.

    Hi Jose,

    In case this happens again, you can try making small adjustments to the affected blocks, such as temporarily adding a bit of padding or changing the width of each block from top to bottom, and then hitting Update. This forces the affected blocks to recompile and can help restore the layout properly. 

    Here’s a short screencast from another customer demonstrating the process: https://youtu.be/k6KW04mBaYU

    Best regards,  
    Ariel H.

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