Template Pages STILL Not working

Michael Martin

• June 07, 2026 17:03

I was told a few weeks ago that the bugs on global headings and templates were fixed. This is not the case. KleanFarmSolutions.com (only noticeable on mobile devices) are still malfunctioning and users are unable to see headers or at times even access pages. There is still a Brizy Admin user set up on this site, accessible from https://kleanfarmsolutions.com/wp-admin

0

• 

  Ariel H.

  • June 08, 2026 09:08

  Hi,

  Thank you for reaching out.

  I checked your website on my end using a mobile device, but I wasn't able to reproduce the issue with the headers or page access. Since the behavior may be intermittent or specific to certain devices, could you please provide a short screencast or a few screenshots showing the issue as it occurs?

  If possible, please also let us know:

  - The device model and operating system you're using
  - The browser and version
  - The specific page(s) where the issue occurs

  This information will help us better understand the problem and investigate it further.

  About the menu issue you reported previously in this thread:
  https://support.brizy.io/hc/en-us/community/posts/35486894238738

  This is still an ongoing issue. We apologize for the inconvenience and appreciate your patience while we work toward a resolution.

  Kind regards,
  Ariel H.

  0
• 

  Michael Martin

  • June 08, 2026 10:56

  Ariel - 

  You weren't able to reproduce the problem because I spent the entire afternoon eliminating the product category POSTS and converted them to pages. Whereas this is a VERY ACTIVE Site (27K pageviews last week), I do not have the option of having this drag out. I am not trying to sound as rude as I feel, but you are NO LONGER the company I signed up for 7 years ago. I am getting entirely too many apologies and blame-shifting to other performance plugins - when your platform uniqueness (internal CSS) is the conflict. I feel so damn STUCK with now over 60 sites using your platform and regularly losing billable hours chasing down Brizy issues. You will NEVER be able to compete with Elementor until you unite with a company that will adapt their code and image management compression and management for you. I have heartily recommended WPMUDEV and no one there seems to be listening. 

  -1
• 

  Ariel H.

  • June 08, 2026 11:14

  Hi Michael,

  Thank you for taking the time to share your feedback.

  I understand your frustration, especially given that you manage more than 60 sites and had already spent time resolving the issue yourself before we checked the website.

  I've documented your feedback and shared it internally to help ensure your concerns are visible to the appropriate teams.

  Kind regards,
  Ariel H.

  0
• 

  Michael Martin

  • June 08, 2026 11:18

  Thank you. 

  0

Please sign in to leave a comment.