Issue with templates

Paul Wakefield

• June 04, 2026 23:29

If I logged into white label account in Chrome  and start a new site from a template the templates never load.

Same happens if I use Safari.

If I try Firefox  it show warning screen

https://app.screencast.com/IRy1G9xgFVepj

What is happening?

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• 

  KC George

  • June 05, 2026 15:39
  • Edited

  Hello Paul,

  We apologize for the inconvenience. We are looking into this issue and will inform you once it is fixed. We appreciate your patience.

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  KC George

  • June 05, 2026 16:48

  Hello Paul,

  We have fixed the above issue. You should now have access to the templates library. You will see a new version of the templates library with these additional features 

  • A new template search
  • More categories and subcategories
  • Easier navigation across the entire collection

  

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