Editor page keeps loading

Maxime Kempkes

• February 25, 2021 09:10

I can edit on the page but when I want to save my layout or draft it keeps loading..I can't do anything right now. I've made the same page 3 times now and every time it keeps loading when I want to save my edit.

-1

• 

  Sandra Prunici

  • February 25, 2021 14:09

  Hi,

  Where did you receive this problem? On the Brizy Cloud site or on the Brizy page from WordPress? Could you please send us the URL link of this site/page?

  If it is happening in the Brizy Cloud, could you please log-out from the Brizy Cloud dashboard, clean the browser cache and then log-in again? 

  If it is happening on the WordPress site, when did you encounter it? What action did you make before (plugin update, migration, adding an external code, etc.)? Do you have the latest versions for Brizy Free 2.2.8 and Brizy Pro 2.2.5? Could you please try to delete the browser cache and try again?

  Thanks!

  Best regards,
  Sandra

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• 

  Thanh-Lam Vu

  • March 03, 2021 21:21

  Hi

  same problem here.

  Brizy pro 2.2.5

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• 

  Sandra Prunici

  • March 04, 2021 08:05

  Hi Thanh-Lam Vu,

  When did you encounter this problem? What actions did you make before? Does this problem happen on all Brizy pages or on specific ones?

  Do you have activated the Brizy Free 2.2.8? Could you please delete the browser and site cache? Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? 

  Thanks!

  Best regards,
  Sandra

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