Brizy Cloud is not recognizing my Brizy Pro renewal

Magnús Sigurbjörnsson

• February 24, 2021 13:45

Hey.

Seems like my Brizy Cloud subscription does not recognize my Brizy PRO renewal and keeps asking me to update in order to use new blocks.

1

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  Sandra Prunici

  • February 25, 2021 09:13

  Hi,

  Could you please log-out from Brizy Cloud, delete the browser cache and then log-in again and check again? Also, could you please make sure and verify if you log-in Brizy Cloud account with the same account where you have the Brizy Pro license?

  If you still have this problem, let us know the email of the Brizy account where you have the Brizy Pro license and we will check it.

  Thanks!

  Best regards,
  Sandra

  1
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  Mourad Khamlach

  • February 27, 2021 10:07

  Hi, I have the same problem.

  1
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  Magnús Sigurbjörnsson

  • March 01, 2021 00:45

  Yes I am still having problems with this. It is on the same account, maggi@maggi.is.

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  Mourad Khamlach

  • March 01, 2021 07:35

  Could you please activate my pro subscription on the cloud?

  really need it

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  Elena Nicolai

  • March 01, 2021 11:43

  Hi Mourad!

  My name is Elena,custom brizy team.

  Fixed, you have the PRO builder in your Cloud account. If you have any other questions, please let me know.  Best regards! Elena Hi Magnus! My name is Elena,custom brizy team. Fixed! Best regards! Elena

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  Magnús Sigurbjörnsson

  • March 01, 2021 17:00

  Still not working. :/

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  Alex

  • March 02, 2021 16:14

  Hey Magnus,

  please check it now and let me know if everything is fine. 

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  Magnús Sigurbjörnsson

  • March 02, 2021 16:27

  Perfect Resolved. Thanks.

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