Dropped srcset candidate "{{brizy_dc_img_featured_image"

A Fiddaman

• February 18, 2021 12:27

On a Brizy site that I manage (https://www.queenssportsclub.co.uk/news/), the news page is failing to load properly. After looking in the console, I can see two error messages of interest.

 

Dropped srcset candidate "{{brizy_dc_img_featured_image"

and

Failed parsing 'srcset' attribute value since it has an unknown descriptor.

 

This site is running the latest versions of wordpress, brizy builder and brizy pro.

Please can you help?

 

Kind regards

0

• 

  Sandra Prunici

  • February 19, 2021 09:27

  Hi,

  Could you please check if you have the latest Brizy Free 2.2.8 and Brizy Pro 2.2.5 version? I notice you said you have the latest versions of Brizy but I want to make sure that you have exactly these versions. Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme?

  When did you encounter this problem? What were your previous actions? Did you migrate the site? How did you migrate the site? Did you make some edits to the Brizy files?

  Best regards,
  Sandra

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• 

  A Fiddaman

  • February 19, 2021 17:38

  Hi,

  I have confirmed that those versions of the brizy free and pro plugins are indeed installed. I have disabled all plugins except for the brizy ones and activated the wp built in 2021 theme.

   

  The client came to us and said that the website had "broken", on having a look at the site, I reinstalled the brizy plugins completely fresh through FTP. We have never touched the plugin files, and the site was not migrated. It was built on this URL. I became aware of this problem yesterday, however it appears to have been there longer than a week ago, as none of the backups we have (7 days) restore the site to a working state.

  The page in question can be viewed using the link below

  https://www.queenssportsclub.co.uk/news/

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• 

  Sandra Prunici

  • February 22, 2021 09:47
  • Edited

  Hi,

  Could you please give us some more details about this page? How did you create it? Did you created it with Brizy inside the pages or did you create a Brizy template for it? What elements did you use? Did you add some external code, shortcodes? How is set-up this page in WordPress? If you created for this page a Brizy Template, could you please check if in the Pages this page isn't edited with Brizy?

  Thanks!

  Best regards,
  Sandra

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• 

  A Fiddaman

  • February 24, 2021 16:23

  Hi, thanks very much for your help. Apparently the client had changed the page to be edited with the WP default editor, instead of the Brizy one like you said.

   

  Cheers

  0
• 

  Sandra Prunici

  • February 25, 2021 10:07

  Hi,

  Thank you for updating us regarding this issue! Great to know that all is working fine now!

  Best regards,
  Sandra

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